
Personal privacy begins and ends with HIPAA; that is why MailSPEC helps hospitals, clinics, insurers, and pharma partners meet and exceed HIPAA requirements through robust encryption, unbreakable audit trails, and controls that prevent you from ever violating this rule in the first place.
Our Compliance for Communications is designed to make life easier for your compliance officer so you avoid fines, keep patient data private and stay highly efficient

Rather than asking staff to download a file, send it to Dropbox, password-protect it, then email the password – just use PassLink.
No more guessing if people have got the password right. No more worries about files getting sent to the wrong person.
Your team just uses Pulse (our compliant messaging app) as they would WhatsApp or iMessage. But what goes on behind the scenes is different.
It feels casual, but its 100% compliant.
External companies need access to PHI, but you do not want a cloud system holding onto it forever.
Compliance sorted. They got the info. And it is not hanging around in some algorithm for profile building
Front desk staff want to email a visit summary to a patient - but do not know if it's okay to send PHI through Outlook.
No need for training - just send as you normally would and you're still covered.
You get a request for some records from a specific date.
You look like a pro. The team does not even notice an audit has occurred it was so transparent.

MailSPEC's solutions match up with:
With EasyCrypt sensitive emails are encrypted on the fly and at rest, fully integrated with Desktop Outlook and Office 365 - with minimal disruption to your users.
Pulse is our secure messaging app that gives you the best of both worlds - consumer-grade chat usability, along with HIPAA-compliant features.
Need to send large files or sensitive documents like medical imaging or lab results? Use PassLink and rest assured our layered compliance architecture has got you covered.
JACE is what powers compliance across our MailSPEC products suite, enabling:

With EasyCrypt and Pulse, docs and nurses can chat securely about patients without needing to go to a personal device. All messages get journaled, encrypted and saved for compliance teams to review.
Réunion Video ensures that virtual consultations are all secure, covered for audit requirements in HIPAA policy and also protected from interception with multi-factor authentication and sovereign hosting.
When you need to send PHI to external billing or legal firms, PassLink provides secure access with identity verification, logging and expiring access - all in compliance with HIPAA business associate requirements.
Yep. EasyCrypt is built to meet HIPAA encryption standards under 164.312 and integrates with JACE for that all important audit trail.
Absolutely. Pulse and EasyCrypt can enforce retention policies via JACE’s policy engine, so messages are stored to regulatory timelines just fine.
No way. All MailSPEC solutions are deployed in sovereign clouds or on-premises - your call.
JACE can get you records within 24 hours - giving you the audit trail you need to meet HIPAA’s demands.
Because Pulse provides encrypted messaging with full auditability, WORM storage, retention control and metadata tagging - none of which consumer-grade messaging apps offer. Plus, their business models often involve scraping meta data and selling it to third parties.