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Professional Services

Strategic Implementation and Custom Solutions for Secure Communication

Every organization is different and so are your communication and compliance needs. MailSPEC’s Professional Services are designed to help your team implement, configure, and scale our Unified Communications and Compliance platform with precision. 


Whether you're launching a new deployment, migrating from legacy infrastructure, or tailoring policies to fit specific regulatory frameworks, our expert engineers and compliance specialists are with you every step of the way.

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Tailored Deployment and System Integration

Deploying a secure communication stack requires more than just installing software. We help you design a system architecture that fits your organization’s workflow, data residency needs, and regulatory footprint.

  • Deployment options for private, hybrid, or sovereign cloud environments

  • Integration with Microsoft 365, Google Workspace, NetSuite, and more

  • Compatibility with EHR, CRM, and trading platforms

  • Role-based system design for department-level customization

Our hands-on guidance ensures every deployment is secure, efficient, and fully aligned with your organization’s unique structure.

Configuration and Policy Customization

No two clients operate with the same compliance requirements. Our Professional Services team helps configure the system to enforce your organization's policies—from retention and encryption to role-based messaging permissions.

  • Custom metadata tagging for regulatory frameworks (HIPAA, SEC, MiFID II, etc.)

  • Compliance-focused configuration for JACE (journaling, archival, escrow)

  • Message routing and conditional delivery policies

  • Data loss prevention and “no-send” configurations for sensitive content

We make sure your platform is not only functional—but also audit-ready from day one.

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Migrations from Legacy Platforms

Still running on outdated infrastructure or legacy email servers? We make the transition seamless.

  • Zero-downtime migration planning

  • Data transfer from legacy systems to MailSPEC

  • WORM archive porting and re-indexing for audit continuity

  • Training and documentation for your IT and compliance teams

Our experience with national cloud systems and mission-critical migrations ensures the switch is safe and smooth.

Compliance-Driven Workshops and Enablement

Technology alone doesn’t solve compliance problems. That’s why our services include training and process development aligned to your industry’s regulatory standards.

  • Workshops tailored for Compliance Officers, IT teams, and Legal

  • Hands-on system training and live testing

  • Support for regulatory filings and documentation

  • Policy enforcement simulations and incident response drills

We empower your teams to manage the platform with confidence—and prove compliance when it matters most.

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Engineering Support for Custom Solutions

Need to integrate specific applications, develop APIs, or modify the UI? We offer custom engineering resources for highly specific business use cases.

  • SDK support and custom plug-ins

  • White-label UI modifications

  • Advanced automation and AI policy tuning

  • Localization for multinational deployments

Our engineers work directly with your stakeholders to build exactly what your organization needs.

Why Choose MailSPEC Professional Services

  • Deep experience with sovereign cloud deployments and regulatory frameworks

  • Proven track record with critical infrastructure, healthcare, and financial systems

  • Dedicated team of security, compliance, and communications experts

  • Fast turnaround and agile implementation cycles

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Professional Services is where platform meets precision. Let us help you launch the right way, the first time.

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