Healthcare
Secure, Compliant Communication for Healthcare Organizations Worldwide
Whether you're a regional clinic, global hospital system, health insurer, or a technology partner supporting care delivery, MailSPEC provides the communication compliance infrastructure you need to protect patient data, stay aligned with privacy laws, and operate efficiently across…
Why Healthcare Organizations Choose MailSPEC
Aligned with Global Health Regulations
MailSPEC supports healthcare providers and vendors in meeting regulatory standards like:
HIPAA (U.S.): Secure handling and transmission of PHI
GDPR (EU): Data protection and consent controls for patient records
APPI (Japan): Local data residency and individual rights compliance
PIPEDA (Canada), LGPD (Brazil), and others
Designed for Real Healthcare Workflows
Seamless integration with Microsoft 365, Outlook, and EHR systems
Role-based access and metadata tagging (e.g., Nurse, Clinician, Billing)
Works inside existing platforms—no new portals, no new habits
Compliance Technology Without Disruption
On-Deck AI-driven policy engine prevents PHI exposure at the point of composition
End-to-end encryption for email, chat, files, and video
WORM-compliant archival with full audit trails
MailSPEC solutions make secure, compliant communication feel like second nature to your team.
Everyday Scenarios We Simplify for Healthcare
1. Sending Patient Info to a Specialist
Instead of emailing attachments through consumer tools or relying on fax, staff can use PassLink:
Drag and drop files directly from the EHR
Send a one-time, encrypted access link
Recipient must verify identity to access
No more password follow-ups or insecure workarounds.
2. Nurses Chatting About a Patient Case
Using Pulse, your team chats naturally without risk:
Every message is encrypted, logged, and backed up
Retention and access policies are enforced by role
Nothing leaves the organization or gets deleted
It works like iMessage, but with compliance built in.
3. Billing Firm Requests Lab Results
Instead of sending sensitive PDFs over email:
Share securely with PassLink and set a 48-hour access window
Files are virus-scanned and stored in tamper-proof format
Access is logged for full auditability
PHI stays protected and compliant under HIPAA 164.308(b).
4. Front Desk Emails a Visit Summary
Your team uses Outlook to send post-visit documents:
EasyCrypt encrypts content automatically
No extra logins or password prompts for staff or patients
Messages are journaled and tagged for compliance
Even non-technical staff stay compliant by default.
5. Responding to an Audit Request
An HHS or regional data authority requests communications for a specific case:
Use the JACE dashboard to pull indexed, immutable records
Retrieve any emails, chats, or shared files within 24–48 hours
Export the audit report with metadata and access logs
The dual-key escrow system ensures that even IT admins can't look at data without proper authorization
No scrambling. No missing data. Just fast, compliant delivery.
Core Tools for Healthcare Compliance
EasyCrypt | Email Encryption for Health Data
Fully integrated with Outlook / Office 365
Encrypts email and attachments in transit and at rest
Prevents unauthorized PHI sharing with AI-driven composition rules
Audit-ready journaling and retention enforcement
Pulse | Secure Messaging for Care Teams
Slack-like UX with full compliance backend
Role-based permissions and metadata tagging
WORM storage ensures messages can’t be deleted or altered
Escrow key management for secure recovery
PassLink | HIPAA-Compliant File Sharing
Drag-and-drop encrypted file sharing for large health data sets
Recipient authentication and expiration controls
Virus scanning and full access logging
Complies with HIPAA 164.312(e)(1) and 164.308(b)
JACE | Journaling, Archival, Compliance & Escrow
One engine powers retention policies across all MailSPEC tools
Immutable, indexed storage for global eDiscovery standards
Escrow-based key access ensures zero premature data loss
Meets HIPAA, GDPR, SEC, and global audit requirements
Built for Healthcare Compliance Teams
MailSPEC empowers compliance leaders with tools to:
Create global or regional policy sets (e.g. U.S. HIPAA vs. EU GDPR)
Tag communications based on content, sender role, and purpose
Enforce metadata-based retention (e.g. 7 years for billing vs. 1 year for scheduling)
Enable redaction, "no-send," and auto-quarantine rules to prevent mishandling
Whether you're a privacy officer, compliance analyst, or IT lead, MailSPEC delivers the controls you need without adding friction for your staff.
Designed for Compliance Teams
Healthcare Organizations We Serve
Hospitals and Hospital Systems
Clinics and Specialist Networks
Telehealth Providers
Insurance and Claims Processing
Healthcare SaaS Vendors
Government and National Health Agencies
Wherever protected health information (PHI) must be handled with care, MailSPEC ensures it's done securely and compliantly.
Global Reach, Local Control: Sovereign Cloud for Healthcare
In a global healthcare landscape, "one-size-fits-all" cloud storage is a compliance risk. Many countries now mandate that sensitive patient data especially Protected Health Information (PHI) must remain within national borders.
MailSPEC’s Sovereign Cloud architecture is built to solve this exact challenge, allowing multinational hospital systems and global health tech firms to operate seamlessly while respecting local laws.
1. True Jurisdictional Sovereignty
Unlike traditional cloud providers that move data across a global network of data centers, MailSPEC allows you to host your communication infrastructure domestically.
EU (GDPR): Keep patient records and clinician chats homed within the EU/EEA, ensuring no data is subject to the US CLOUD Act or unauthorized cross-border transfers.
Japan (APPI): Ensure local data residency and compliance with the Personal Information Protection Commission (PPC) guidelines through Japan-based private cloud deployments.
USA (HIPAA): Isolate PHI within US-based, compliant facilities with a signed BAA and zero third-party data scraping.
2. "On-Deck" AI: Compliance Without the Cloud
Most AI tools require your data to travel to a vendor’s server to be processed. MailSPEC’s On-Deck AI is different. Our intelligence sits at the point of composition on the user's device or within your private network.
Prevent Leaks: AI flags PHI before it leaves the clinician's computer.
Retain Integrity: Because the AI is "on-deck," sensitive data never needs to be uploaded to a public cloud for analysis, preserving your sovereign integrity.
3. Air-Gapped and National Cloud Options
For national health agencies or high-security psychiatric and research facilities, MailSPEC offers "Air-Gapped" deployments.
National Infrastructure: Deploy MailSPEC as a national healthcare communication backbone, completely insulated from foreign risks.
Zero-Trust Access: Use our ActiveAuth and MailToken biometrics to ensure that only authorized citizens or medical staff physically located within your jurisdiction—can access sensitive health portals.
4. Multi-Regional Governance from a Single Pane
Manage a global footprint without the complexity. Your compliance team can set different retention and residency rules for different regions (e.g., 10 years for Germany, 7 years for the US) all from the JACE dashboard.